Lesson 19ª

 

 

 

 

 

   

Administrative Handbooks.

What is an Administrative Handbook?

Administrative handbooks are documents that serve as means of communication and coordination allow to register and transmit the information of an organization in a systematic and organized manner.

What are the objectives of handbooks?

· to present a group vision of the organization.
· to specify the assigned functions of each administrative unit.
· to establish clearly the degree of authority and responsibility of the different hierarchy levels.
· to aid the right attention of the assigned tasks to the personnel.
· to allow time and effort saving when working.
· to function as a means of relation and coordination with other organizations.
· to serve as a vessel of information to providers of goods, service providers, users and clients.

How are handbooks classified?

For their content, they are classified as:

·Organization: where the several organic units of an organization are presented.
·Procedures: here we establish the main procedures that take place within the organization, for example, personnel hiring, purchases, salary payment, etc.
·Policies: policies are determined to lead the actions of the enterprise.
·Welcome: specially designed for new employees. In this handbook, the background of the enterprise, the mission, vision, values and others are detailed.

For their domain:

· General: they contain information of the organization on its whole.
· Specific: they hold information of an area or something specific.

What does a Job Description Handbook contain?

This is the handbook that most of the people know. Below, we present a brief model of this type of handbook: