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HOW TO SAY "NO"
I imagine that this has
happened to you, you have had to carry out activities that you do not
agree with, or you have had to carry out tasks that you do not like.
When this happens, the MBR proposes the following guides to distinguish
and control the different demands on your time:
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Only say "yes" immediately to requests that promote advances in your own objectives.For example, when you
are invited to a talk on a particular theme that you enjoy, you can
immediately accept the invitation. When we say "yes" to tasks that we
like carrying out or tasks that we feel we can carry out, we find time
to carry out the task. On the other hand, remember the phrase "wanting
to do something is being able to do something".
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Say "no" to the petitions that oppose your objectives. This
can happen when they ask you to travel to a foreign country to
represent the company, when really you are more interested in spending
time with your family, children, wife, etc..in this case your immediate
response should be "no". In this sense the MBR stresses "with non
important events like going to a weekly meeting, social business
dinners or even an evening out, a quick "no" can save you an enormous
amount of energy and wasted time".
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Delay your response to all other petitions.
Often we should weigh up
saying "yes" or "no" to something. The MBR proposes that you ask
yourself the following questions:
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Will I enjoy yourself doing this?
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If I do it, what benefits will I receive,
personally and professionally?
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How important is this for my boss?
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If I do it, what else will I not be able to do?
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How important are these things that I won't be able to do?
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If I don't do it, what will be the consequences?
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Will there be serious threats to the achievement of my own goals?
These questions will help you
in the process of deciding "yes" or "no" to what you are thinking of
doing or not doing.
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When
you say "no" make sure you are not offending anyone.
If someone asks you to do something, it is because they have thought
you can support them. Therefore, perhaps for this reason it is
difficult to say "yes" or "no". MBR suggests that you suggest an
alternative, for example, reccomend someone else to go in your place.
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When
you have to say "no" make sure you say you are sorry, but you can't do
it, or "thanks for considering me, but this time I can't". Sometimes
the person asking us can be persistant. If this happens continue saying
"no"calmly, without getting red, as all you are doing is declining the
request, you don't want any problems and you don't want to offend the
other person.
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According to Manzini,
psychologists have identified a 4 step procedure to say "no"
diplomatically and effectively; give a reason, be diplomatic, suggest
an alternative and don't prolong the decision.
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