Lesson 18º








Work Environment

The way the leader acts effects the culture of the company. This is done through the style of management, his decisions, his personal behaviour, the relationship he has with his subordinates, etc.

It is essential to have a culture which favours a sense of responsibility, which rewards decision making, which recognizes the results.

A culture in which dedication and doing well is the base of a professional career, which doesn’t admit favouritism.

A culture which rewards innovation and favours employee creativity.

A culture where the ethical rules are the basic rules of behaving. If someone makes a mistake, it will be accepted and understood.

Honesty needs to be promoted.

A culture based, above all, on respecting people, independent of the role they have.

The management will be relentless in the presence of inadmissible behaviour (humiliations, marginal, abuse of power and of course, moral or sexual assault). However high up in the company, the person that commits these crimes will be punished.

The leader will worry about achieving a pleasant work environment in which the employees feel comfortable, that they come to work excited and not as if they are going to a hostile place.

A serious, rigorous, demanding, but human and warm work environment.

A place in which the employee feels integrated in the organization, he feels valued and not just a simple instrument of the production line.

A place in which the employee can develop professionally.

The leader will favour “togetherness” amongst the employees.

Promote social activities: Christmas parties, regular meals, excursions organized for the employees families.

Motivate sports activities: form teams within the company that participate in local competitions.

Establish small traditions: for example, Friday at midday everyone has to get together for an aperitif; drawing or literary competitions for the children of the employees; extravagant tie day; personally congratulate employees in special moments (birthdays, birth of son/daughter, wedding, etc); worry about difficult situations (accident, illness, death of family member, etc).

The leader preaches the example.

The leader can not be a distant, inaccessible and feared person; he will find it impossible to motivate the team.

The leader shouldn’t loose authority in order to be closer to people, to show that he worries about their welfare.

In short, the employees are a great asset for the company and you have to support them.

You have to favour their professional and human development with the company.

The organization should take advantage of the employees knowledge (not doing this is a waste).

Each employee is an authentic source of knowledge and in general, they are usually happy to contribute to the good of the company if you give them an opportunity.